How your information is handled

Recommendations

Your answers are used in your browser to suggest products, and are kept there only until you close the tab. They are shared with the distributor only if you choose to send them, by tapping the WhatsApp button at the end. If the distributor uses a Suppli Afya workspace, sending also saves your answers and suggestions there, so they can help you.

Orders

You can place an order on the page or send it on WhatsApp. When you place it on the page, the products, your name, phone number, delivery choice and any note you add go to the distributor's Suppli Afya workspace, so they can confirm the order with you. When you send it on WhatsApp, it opens with the same details written, and the distributor receives it when you press send; if they use a Suppli Afya workspace, it's saved there too.

If the workspace can't take an order straight away, it waits on this page's server and is tried again for up to seven days, then deleted. The distributor may keep a record of your order to deliver it and to follow up. This page remembers what's in your order, your name, phone number and delivery choice on this device, so you don't have to type them again. Clearing your browser's data removes them.

Payments

You pay the distributor directly. This page never asks for card numbers or M-Pesa PINs, and doesn't take payments.

Your rights

Under Kenya's Data Protection Act, you can ask to see, correct or delete information held about you. Ask the distributor directly, or contact the Suppli Afya team.